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Rob
Crump

Vice President & Sr. Loan Officer

OFFICE:

(901) 684-2729

DIRECT:

(901) 351-5166

FAX:

(901)759-4420

NMLS:

81555

About me

Over the past 35 years, I’ve been privileged to guide thousands of homebuyers through the ever-evolving mortgage industry with a singular objective: to recommend a financially sound loan that aligns perfectly with your unique needs. My commitment to accuracy and meticulous attention to detail ensures that you will understand the intricate details of your loan terms. Recognizing the complexity of the mortgage industry, I remain patient and receptive to any questions or concerns you may have. Beyond the financial aspect, I strive to understand your personal circumstances and tailor my recommendations to meet your overall needs. Occasionally, I may advise against purchasing or refinancing; as a loan that lacks financial stability is never a wise investment in the long run. My primary focus is on uncovering your goals and safeguarding your financial interests. When you choose me as your mortgage loan officer, you can expect comprehensive guidance throughout the entire home loan process with a closing on time.

Rob is Licensed in Alabama, Arkansas, Mississippi, and Tennessee.

Testimonials

Lillie M

Wow Rob was so incredibly helpful during the process of buying our new home. He helped us through the loan process with incredible expertise and empathy. He helped me understand the entire process and never turned away a question. I have and will continue to recommend him to everyone I know.

Patti B

Rob did a great job getting buyers loan completed & closed on time!
Rob kept me updated with the loan process so I could keep the seller informed. Awesome Job Rob!

Dee J

They were detailed, experienced and responsive to multiple schedule changes. That kind of integrity is rare with companies these days and really speaks volumes. He treated me as if he was truly invested in my best interest.

John

What an easy and seamless homebuying experience! Rob Crump has it figured out. Communication was excellent throughout entire process, from initial inquiry to closing. There were no surpises or opportunities for misunderstanding. I have bought several homes over the years, and this was the easiest and most straighforward process yet. I highly recommend that anyone considering buying a home should reach out to Rob and give him an opportunity to earn your business. You will not be dissapointed in the service and support he provides. Thanks Rob and Team!

meagan C

I am so pleased with this team! The client opted for the renovation loan and what can often be a complicated process was a perfect breeze.

Cherie G

Thank you very much to Rob, Jenni and Heather for making our home refinance a good and positive experience from start to finish especially during such challenging times. It is a pleasure to have such professional, competent, pleasant and caring people take you a through a complicated process. This is our second finance with CM and our first choice. We recommend this wonderful group without hesitation to anyone seeking to purchase a home. We appreciate all you did for us.

Andres

I've worked with several mortgage companies, but Community Mortgage is the best one I've used. Rob is responsive, an expert, and easy to communicate with. I never felt pressured and everything step of the process was explained. Rob made the process as painless as possible. Highly recommend.

william O

I was at wits end with another Loan Company and was given Rob Crump's phone number .I called him up and had a conversation with Rob He put me at ease right from the start and told me he could help.Which he did in a fast and big way everything went as planned and I was on the way to a Mortgage.Robs office personal were just as helpful has Rob was. Jennie Martin let me know everyday what was going on which made the transactions easy and life a little bit better. Thank you Rob and your team for all the help.This is one team you can trust to do want they say they will do.

Carlie Ann D

This was the third time using Rob Crump. He does a great job, he is friendly, goes through the mortgage process with ease making closing on a house easy for a first time buyer. My buyer was very pleased with Rob Crump. Rob is very good to keep the agent informed, which is a great help!

Cecelia M

Rob has worked with me through several buys, he has always been professional and my go to person! Crump Mortgage utilizes the latest technology therefore making the buying process much easier and faster. I will continue to use Crump Mortgage in the future!

Nicole J

Crump Mortgage did a fantastic job. I have done everything up to the point with USAA, but was told sometimes a local lender is the way to go. Long story short...they beat USAAs interest rate hands down and the customer service was so great I couldn't say no. I am a first-time homebuyer and they walked me through the entire process and Jenni was always very patient. I would absolutely recommend them and use them again. Rob even showed up to the closing!!! Thanks so much for all of the help and I love my new home!

Cecelia M

I have worked with Rob Crump in the past. He is always made buying a house an easy task. I recommend current mortgage to anybody.

Steven and Lisa S

Nothing ever goes as planned. 2020 will be remembered as that year. Refinancing is never an easy 1,2,3 process. There are lots of requirements and lots of verification's. Add Covid 19 to that and you have a recipe for disappointment. That's why my wife and I chose to use Rob Crump, Jennifer Martin and their qualified team. If ever there was a case study of "what will they ask for next" it was ours. But without hesitation Rob's team guided us through the process, detailed what was needed and made it happen. We got a great rate, a smooth process, as smooth as could be, and a happy outcome. We needed professional help and that's what was delivered.

Rebecca H

Thank you so much Rob, Jenni, Heather and team for all of your help securing our home loan. From the start, they all went above and beyond what we expected. They were prompt when replying to any questions we had, and always kept us up to date. Here, you are not treated like a customer, you are treated like family, and that is what sets you all apart from the others. Keep up the amazing work. We appreciate you all, and highly recommend you to others.

Keefe H

If you want things fully explained up front, handled in a timely, professional manner and completed on time; call Rob Crump!
Rob is a true business professional while still maintaining a personal touch.

Anita H

Crump Mortgage /Community Mortgage really worked hard as team to make everything come together for my husband and I. It felt like family working for us and they got the job done. I was in love with that home and we got it through their hard work and preservaence. I will refer customers to them. Thank you Rob, Mike and the whole Crump Team!

Pat P

Rob is as honest as the day is long. Wonderful experience!

Stephen M.

Hands down the best lender in town! Rob and Jenni made this first experience a wonderful one for me and my wife. We are very thankful for Crump Mortgage and will highly recommend them to other buyers.

Stephen & Sidra Mansour

Darin D.

The process was very smooth. Thank you for that. I really appreciate all the help.

Allen D

My family and I had an outstanding experience moving from Georgia to Tennessee. In this process, we could not have chosen a better mortgage company, and team to support the purchase of our new home. We appreciate Community Mortgage and the individuals who made us a priority when appropriate.
Sharon, Joshua, Emily and I are thankful.

Allen Dukes

Chris H

Thank you much for all of your help throughout this process!

Sonya D

Rob and his team were always available for a phone call, answer any questions and made our transaction seamless! Highly reccomend!

Mathew M

Rob was a fantastic help. We are first time home buyers and needed some coaching to ensure we understood the process. Rob patiently answered our questions and made himself available whenever we needed him. He even worked up pre approval paperwork for us on a Saturday evening. On his birthday... Rob made the frustrating task of purchasing a home manageable.

Stephen S

I have trusted Community Mortgage, in particular Rob Crump, with my home finance needs three times. My law-laws and good friend have also looked to Rob to meet their home finance needs. We have not been disappointed. Rob's integrity is unwavering and customer service is second to none. He patiently answered all of our many questions. We all feel as thought we have "a friend in the business" that will advocate for us.

Andres

I've worked with several mortgage companies, but Community Mortgage is the best one I've used. Rob is responsive, an expert, and easy to communicate with. I never felt pressured and everything step of the process was explained. Rob made the process as painless as possible. Highly recommend.

Shannon H

Working with Crump mortgage as a first-time home buyer really made purchasing a house easy. I'm so grateful that they walked me through each and every step. I cannot be more satisfied with the experience nor with the help thank you Crump mortgage for all your help mr Crump is awesome and Jennifer Martin is awesome thank you for everything for making my dreams come true as a home owner Crump mortgage is the best mortgage company in the south hands down thank you

Byron F

Rob and his team did a fabulous job in helping my family obtain the most attractive financing terms for our recent home purchase. The Crump Mortgage team was organized, responsive and proactive in managing our loan application, I would highly recommend The Crump Mortgage team to any potential home buyer.

Alberto C

Great Mortgage Company, second time working them and we are extremely pleased with their service and professionalism, highly recommend them.

Andrea H.

It was a great experience working with everyone at community mortgage. Very quick at responding, got things done in a timely manner on the purchase of our home. Would definitely recommend

Teresa L

I haven't bought a home for over 15 years. I was dreading the experience and was nervous about getting everything done quickly. Rob and his team made the whole process seamless. They were on top of everything and made closing a breeze. I felt like I was an important customer the whole way. I have never had this kind of experience at a bank or mortgage company. It was exceptional and I will always refer anyone I can to Rob and his team. Thank you so much for your amazing service and care!

Angie Y

Community Mortgage was very easy to work with. I would highly recommend Rob Crump and his team. The day before closing we learned of a issue on the closing attorneys side that would have delayed most closings. Rob Crump and his team worked late into the day to get it fixed and we got to close on time. Thank You to the whole team that helped us !

Alexandra D

I had a wonderful experience with Crump Mortgage. As a first time homebuyer, I was incredibly anxious and unsure of what to expect. Rob and Jenni were super responsive & patient in answering all my questions throughout this process. I felt completely comfortable working with this team and highly recommend them!

Bryan W

Rob and his team insured that everything was done in a timely and professional manner. They made what is normally such a stressful experience easy! I cannot recommend them enough. Down the road when we purchase another home we will absolutely use them! Thank you Rob and Team!

Sonya L J

You were so very helpful throughout my entire home buying experience.

Alissa A

Rob and his team were very responsive and always available for any questions I had. They made my house buying experience so smooth!

Kyle C

Many thanks to the whole team at Crump Mortgage for their excellent work! We were cleared to close ahead of time, and the whole process went so smoothly. Thanks to all!

Marcelo F.

Rob and his team were of great assistance to us in the process of buying our first home in the USA!
We didn't know much about the whole process and Crump was very patient and made us feel that everything was being taken care of.
At the end, it was!

Battle B

Jennifer and Rob were terrific to work with and made my first time home buying experience go smoothly through Covid. Was not a huge mortgage but treated all my questions like I was financing a home on the South of France, cannot emphasize enough their attention to detail and patience with my questions. Thank you both!

Erik L

Above and beyond in your work. Question were answered in super fast time. Rob always made me feel comfortable.

Reeves F

We have experienced several engagements with mortgage companies and banks throughout our home buying years. Yet, we have never felt the combination of earnest professionalism and a nearly nurturing compassion to being the most extraordinary group of individuals we have ever encountered in the marketplace.
Thank You and Your team for affording us the opportunity to capitalize on this incredible experience.
Debra & Reeves Fairey

Moe E

Excellent service. Handled unusual situations very well and in timely manner. Very professional and helpful. Got my first home in a weird time and I now have my dream house.

Carmilla T

Mr. Crump and his team made buying my home the best experience ever! They were professional, dependable, and completely supportive. Communication was excellent, and they made sure I understood what was happening every step of the way. I appreciate everything you all did for me. I would recommend Crump Mortgage to anyone!

Alison R

Had a great experience with Crump Mortgage from the get go. Jenni was so helpful and so very patient with the craziness of our lifestyle with twin 3 year old boys and us being a little slow at getting her the documents she needed. She was ALWAYS available for a phone call, email, questions, etc. It was really nice. She put me at ease with the process of buying a new home and that was very appreciated. I only spoke with Rob a couple of times but much like Jenni...he was also always very informative and very accommodating with our situation....which was busy busy busy packing up our old house and prepping it for renters...while trying to stay on top of things to buy this new house.

Thank you all!!!!
Alison Ringaman

Doug M

We were extremely happy with our experience with Rob and his team. He was incredibly responsive to our questions. We always felt engaged and up to speed on the process.

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