"Dawn Franklin came highly recommended, and she definitely delivered. We were very impressed with her friendly, professional approach to working with us. Although adept with technology, she communicates on a very personal level, which is increasingly rare. She spent a significant amount of time with us, making us feel very valued throughout the process. She spent time evaluating our family's needs/preferences, helped us select the right product, and delivered as promised - often taking work off our hands so we could focus on our family's transition to the Huntsville area. She was there whenever we needed her, and showed up personally for our closing - she won't be outworked. We feel fortunate to have worked with Dawn. Highly recommend!"
"My experience with Dawn Franklin was a great experience. She was amazing with communicating with me and was always available with any questions I had. She helped me so much in understanding the steps, process, and whatever information I needed to supply. As a 1st time home buyer the whole process can be a little scary but Dawn definitely made it very easy for me every step of the way. I would recommend her and her company 110% to anyone."
"Dawn Franklin is on top of her game! In my short 35 years I have had the pleasure of buying/refinancing several times, and by far Dawn is the best my husband and I have ever worked with. To say our journey was an easy one would be a lie. We not only had to sell a home, but had to put several offers on homes due to the current extreme market in North Alabama. We began working with Dawn at the end of February, and finally closed on our home mid-June. During these four months of transition I spoke with Dawn frequently. Sometimes we spoke multiple times of the day. Dawn helped us make WISE decisions every step of the way. When we were younger we didn't understand the bigger things that made a difference in your mortgage such as homestead exemptions, taxes, and the biggest one of all interest rates. Due to life circumstances we had a very tight budget with a specific mortgage in mind. Without Dawn's extensive knowledge who knows where we would be. I am so thankful for her ability to guide us. If you are looking for a mortgage loan officer look no further, she is the best."
"Dawn Franklin was such a pleasure to work with during the process of buying our home. My husband and I tend to be “question askers” so typically that becomes an annoyance, but Dawn was always attenative and made sure our questions was answered with accuracy. Not once did we ever feel like we were one of several clients, we were always a priority! We would definitely recommend Ms. Dawn to anyone searching for a loan officer! She is very knowledgeable and knows what she is doing."
"I chose Community Mortgage because of Dawn Franklin. She went out of her way to help me with all my questions, and she was always ready to help whenever she could."
"I would like to take this opportunity to tell you how much my husband and I appreciate Dawn Franklin.
Without her I don't think I ocould have gone through this process. She kept me focused and stopped me from freaking out several times.She took somebody with no records or proof of anything to retreiving all the records we lost in Hurricane Michael.
She went above and beyond her duties as a loan officer, and we thank God for her.
It has been a pleasure working with Dawn, and I will never forget her."
"We could have not asked for a better loan officer. Dawn was from beginning to closing very professional. She always promptly answered any questions we had, explained every step of the process, and always kept us up to date. She went above and beyond to help us close with our VA loan in less than 30 days! Thank you Dawn with Community Mortgage."
"Dawn was super helpful throughout the process. She made sure to get all paperwork in so that I could close on the house all within one month."
"As a transplant from Georgia because of work I decided to purchase another home. I was fortunate enough to find a good realtor who recommended several mortgage companies, all of which allowed me to fill out loan applications online. Luckily one of those companies was Community Mortgage. I filled out several online applications on a Sunday, later that afternoon I got a call from Dawn Franklin from Community Mortgage. She was very happy to be working with me on a Sunday and because of that I knew I had found the right person to assist me through the mortgage process. Anyone who works on Sunday that doesn't necessarily have to either really loves their job or has a work ethic like mine or both. Dawn falls into the both category. About 10 years ago my husband and I flipped houses but our last flip was in 2008 /2009. I hadn't been through the home buying process since the market crash and have to tell you there is a mountain of paperwork that has to be provided now. Dawn walked me through every step of the way and was on top of every delay we encountered from the selling side. She even met a competitive rate from another company and upon the continuing delays from the sellers, assured me we could extend the lock period to maintain my interest rate. Dawn joined us at the closing table and gave all of us, even the sellers, a goody bag. But wait, there is more. During this process I was living in a camper on the river. The weather got very rough a few times and Dawn offered me a place to stay if I needed it. We had never even met face to face. I was so appreciative of that gesture especially knowing that most people wouldn't have even thought about doing it. And now, even as I have moved into my new house, Dawn is still helping me with selling my camper. She was fantastic to work with through the mortgage process. Now though, she has become more than that, she is a trusted friend. willing to help out in whatever way she can.
Thank you Dawn for everything."
"Thank you so much for your diligent navigation through a complex process which was compounded by the fact that we in a different state and were not up-to-date with the latest laws, regulations and technology of real estate investments. We especially appreciate how easily we were able to reach you at any time. If we have future needs we will not hesitate to seek your professional services."
"I am writing this letter to express my gratitude for all your professionalism and help on my home buying experience. You and your team at Community Mortgage Corporation exceeded all my expectations and I would like to thank every one of you. It has been a pleasure of mine to have you and your team on my side during this experience. As you now per our conversations I was going to postpone buying a house due to other lenders roadblocks. After taking to you and getting some positive feedback I decided to go thru the process and buy the house of my dreams. I appreciate all the hard work you did and keeping me informed every step of the way. Throughout the whole process I never felt confused or disoriented as you were always ,villing to answer any questions I had in a timely manner. I really appreciate the time you took in explaining the process and all the updates you gave me on the status of my loan process. Once again thank you so much to you and your team for all the hard work you did in helping me getting the perfect house for my family. "
"Just wanted to touch base with you to let you know that Michael and I thoughly enjoyed working with you! You went above and beyond for us. It was a tough closing to get through but with your help perserverance everything fell into place. We purchased many houses over the years and never have we had someone as dedicated as you, it is quite obvious that you love your job. We feel as though we have made a new friend."
"I recently worked with Dawn Franklin on a home mortgage. Dawn was the best I've worked with. She kept me informed continuously throughout the process including after normal work hours and on the weekends. Her constant communication was impeccable.
For my next loan, I will be working with Dawn and would have no problem referring anyone to her. She is a true professional at her job. She made me feel my business was valued."